Job Title: TECHNICAL SUPPORT REPRESENTATIVES Job Category: Customer Service, IT Job ID: 1847780	Apply Now! >Email >Phone >In Person Phone Contact Info You may contact this employer at the following phone number:   812-258-3550 In Person Apply Info You may apply in person at the following address:   6280 East Highway 62 Jeffersonville, IN 47130
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Job Requirements		Job Description
Job Status: Full Time Work Experience Required: Up to 1 Year Hours/Shifts: Day (First Shift), Afternoon (Second Shift), Weekends Education Required: BA Degree or BS Degree Certification Required: Unspecified Weekends: Required Authorized to work in US: Yes  Pay and Benefits Salary Range: Unspecified Benefits:		TECHNICAL SUPPORT REPRESENTATIVES Connextions TECHNICAL SUPPORT REPRESENTATIVES! DUTIES:   The Technical Support Representative will be responsible for receiving inbound calls and troubleshooting installation issues for our large premier client, Tivo.  Applicants must be bright and enthusiastic to keep up with our fast-paced team. PAY: $9.00 an hour during training (approx 2 -3 weeks) $10.00 per hour after training HOURS OF OPERATION: 9am to 12am - 7 days a week. Requirements:   Customer service/technical support / call center experience or documented applicable experience  PC home networking technology (routers, switches, hubs, cable/dsl  Strong Windows XP, W2K and Vista understanding Ability to assist customers while sitting at a single workstation for an extended period  of time   Ability to troubleshoot customer issues and resolve on single call, retain customer business Familiarity with AV equipment and DVRs a plus High school graduate or equivalent Ability to pass pre-employment technical testing upon on-site interview Prior Technical Support Experience/Network knowledge and Windows Vista  Familiarity and troubleshooting with wireless, cable, networking solutions