Job Requirements		Job Description
Job Status: Full Time Work Experience Required: Up to 1 Year Hours/Shifts: Day (First Shift) Education Required: High School Equivalent Certification Required: Unspecified Weekends: Not Required Authorized to work in US: Yes  Pay and Benefits Salary Range: Unspecified Benefits: Full Benefits		Claim Secretary - Somerset, KY Kentucky Farm Bureau Claim Secretary Claims Location: Somerset, KY Reference Code: Travel:   Responsibilities Job Title: Claim Secretary Reports to: District Claim Manager Department: Claims Job Status: Non-Exempt JOB SUMMARY Perform secretarial duties and assist all claim personnel in the correspondence, communications and processing of claims. ESSENTIAL FUNCTIONS • Establish claim files • Perform claim maintenance • Transcribe recorded correspondence and take dictation • Document claim files • Answer the telephone, direct calls, handle inquiries • File closed files • Maintain record of salvage and subrogation • Complete loss reports for out-of-county insureds • Assist District Claim Manager, claim adjusters, appraiser and claim service representatives • Serve as a catastrophe team member or assist in other claim offices or locations as required • Regular, predictable attendance • This list of Essential Functions is non-exhaustive and may be supplemented as necessary Experience and Education: OTHER RESPONSIBILITIES • Provide assistance to other claim offices • Assist adjuster with monthly inventory report • Help maintain office equipment • Maintain inventory of office supplies • Participate in training classes SCOPE OF CONTACTS • General public • Other district offices • Agent's offices • Home office personnel • Attorney's, body shop, contractors, and medical personnel JOB SPECIFICATIONS • Physical demands: Sitting Normal vision/normal hearing (with or without correction) Speaking • Mental demands: Prolonged concentration • Equipment: Keyboard/telephone/dictaphone/copier/calculator • Environmental factors: Standard office lighting, temperature and noise MINIMUM EDUCATION/TRAINING REQUIREMENTS • High school diploma or GED • Average typing skill with emphasis on accuracy (35 WPH) • Knowledge of word processing software desired MINIMUM EXPERIENCE REQUIREMENTS • Experience with office machines desired • Minimum one year's experience in an office or one year at a business/secretarial college preferred • Courteous telephone manner