Job Description
If you would like to grow profits, lead people, and manage both the sales and service aspects of the customer experience, consider becoming a Branch Manager at Chase! As a part of JP Morgan Chase, a leading global financial services firm, Chase has over 3000 branches where our Branch Managers use their sales leadership, management excellence, and operational expertise to create an exceptional customer experience and grow the business within our valued branch network.
In an effort to provide highly trained managers in our branches, employees selected will participate in a 90 day trainee program. This program will provide training designed to help develop successful employees to service our customers, provide leadership to employees while growing profits for the bank.
At the completion of the program, you'll be responsible for all functions and staff within the branch. Management skills are critical as the Branch Manager directly coaches and develops the Assistant Branch Manager(s), Personal Bankers, and Sales and Service Associates. Along with the Assistant Branch Manager(s), the Branch Manager also leads the Tellers in order to create a strong team environment. In addition, the Branch Managers develop and cultivate long-term business and consumer relationships to ensure branch sales growth and customer retention.
Qualifications
· Minimum two years of financial sales management is strongly preferred.
· Entrepreneurial business management orientation, sales planning, strong team-building skills.
· Demonstrated effectiveness in managing operational requirements and procedures.
· Ability to develop knowledge of all aspects of branch operations, including paying and receiving transactions, regulatory compliance, and Bank Policy & Procedure
· Strong probing, communication, analytical, problem solving and decision making skills to effectively uncover and resolve complex customer and employee issues.
· Demonstrated leadership proficiency in sales, service and operations.
· Strong financial management, including profit and loss management, customer and revenue growth, and loss prevention.
· Job experience with extensive customer contact, including building & maintaining customer relationships.
· Proven track record of developing and coaching high performance sales and service teams.
· Advanced proficiency with Windows PC navigation and software, including Excel and Word required.
· Post-high school degree strongly preferred, a BS, BA or foreign equivalent.
· Ability to work all branch hours, including Saturday, Sundays and some evenings required
JPMorgan Chase offers an exceptional benefits program and a highly competitive compensation package.
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer M/F/D/V.