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Job Status:
Full Time
Work Experience Required:
Hours/Shifts:
Day (First Shift)
Education Required:
High School Diploma
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
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Field Claims Support Representative
Grange Insurance
Job Description:
Grade D
This position is responsible for providing clerical services and claim handler assistance for the field claims office.
ESSENTIAL FUNCTIONS:
· General administrative processes for the field offices as determined by management.
· Provide superior customer service to all Grange agents, policyholders, and claimants through first contact and support of claim handlers and management.
· Maintain working knowledge of Grange insurance policies and good faith claim settlement practices.
· Assist claim representatives in the claim settlement process operating within the authority given to them by management.
· May settle claims and pay claim settlement expenses if and as authorized by management. The newly reported coverage assignments may range from 5 to 40 coverages per month.
QUALIFICATIONS:
Must have a high school diploma or equivalent and ability to use a PC. Six months of related experience preferred. Must be highly customer service oriented and be able to work on multiple tasks simultaneously.
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