JobCode: 17984
Overview:
This is a part-time position. Handle needs of customers, process documentation that accompanies the movement of freight and perform other administrative duties as necessary in the daily operation of the service center.
Position Information:
· Enter data into current system(s)
· Comply with all applicable laws/regulations, as well as company policies/procedures
· Track status of shipments as requested
· Verify and complete required documentation and reports
· Perform administrative functions, including, but not limited to filing, answering phones, imaging
· Communicate with sales and operations
· Assist customers to determine pick-up or delivery needs
· Demonstrate internal and external customer service
· Ask for additional business from customers, and provide leads to sales for potential new opportunities
· May reconcile cash and checks collected and prepare deposits
· May perform overage, shortage and damage (OS&D) functions
· Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Qualifications:
QUALIFICATIONS:
· High school diploma or equivalent
· Must be at least 16 years of age
· Able to count and perform basic math, with or without a calculator
· Basic written and verbal communication skills (documentation, communication with peers, supervisors, etc.)
· Basic e-mail use and Microsoft Word and Excel skills preferred
· Demonstrated time management, organizational and multi-tasking skills
· Able to multi-task
· Able to follow instructions and complete required training
· Able to work alone or as a team member
WORKING CONDITIONS:
· Office/dock environment
· Fast-paced; dead-line oriented
· Some overtime/weekend work may be required; some shifts require evening/nighttime hours