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Job Status:
Full Time
Work Experience Required:
Up to 1 Year
Hours/Shifts:
Day (First Shift)
Education Required:
High School Diploma
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
Dental Insurance, 401K, Vision Insurance
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Enrollment & Billing Rep I/II/III (job family) - 32825
WellPoint
Enrollment & Billing Rep I/II/III (job family) - 32825
Description:
An online assessment may be requested so please check your email often.
Enrollment: Data Entry and Customer Service experience /background , prior healthcare experience, good work history.
Responsible for group enrollment activities and maintaining accounts. Essential duties to include, but are not limited to: Responds to incoming calls and may initiate outgoing calls regarding information/questions for enrollment applications. Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections; addresses a variety of enrollment questions or concerns. Ensures accuracy and timeliness of the membership function. Responds to inquiries concerning enrollment processes. Maintains enrollment database. Orders Identification Cards. Determines eligibility and applies contract language for each case assigned. Performs error output resolution for electronic eligibility and processes error discrepancy list. Performs other duties as assigned. Performs basic job functions with help from co-workers, specialists and managers on non-basic issues. H. S. graduate or GED required and 6 months - 1 years related experience. Good written and oral communication. Requires basic keyboard proficiency and familiarity with basic PC office software.
Qualifications
· H. S. graduate or GED required.
· Rep I - 6 months - 1 year related experience. Facets knowledge preferred.
· Rep II - 1 - 3 years related experience.
· Minimum of 2 years experience with Facets required.
· Rep III - 3+ years related experience.
· Good written and oral communication skills, analytical, and some advanced specialized vocational skills.
· Strong customer focus required.
· Requires basic keyboard proficiency and familiarity with basic PC office software.
· Requires keyboard, data entry and PC proficiency.
· Previous or current customer service experience required.
· Excellent organizational skills.
· Accuracy and attention to detail required.
· Experience in finance or accounting desired.
· Must be able to multi task in a fast paced environment.
WellPoint Information:
At WellPoint, we seek to improve the health of the people we serve. We believe the best health care coverage can actually help people stay healthy.
EOE Dedicated to diversity.
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