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Job Status:
Full Time
Work Experience Required:
Up to 2 Years
Hours/Shifts:
Day (First Shift)
Education Required:
BA Degree or BS Degree
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
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| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
401K
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Service Manager – 009540
Scotts LawnService
Description
Scotts LawnService is a division of The Scotts Company, LLC, the world's leading supplier and marketer of consumer products for do-it-yourself lawn and garden care. SLS was originally founded in 1997 to provide their products and services for customers who desire someone else to take care of their lawns for them. Rapid growth has propelled SLS to the number 2 position within this highly fragmented market. Fueled by acquisitions, we now have over 70 company owned service locations and over 70 franchise service locations across the United States.
When you join Scotts LawnService Team here are just some of the benefits you receive:
• Industry and Company Training
• Competitive Salary and Bonus Program
• Advancement Opportunities
• 401(k) Retirement Savings
• Discounted Stock Purchase Program
• Comprehensive Medical and Dental Insurance
• Flexible Spending Account
• Fitness Club Reimbursement Program
Our desire is to provide superior service and results to make raving fans out of our customers.
Service Managers are responsible for supervising production activities within a specified branch and often works with at least one other Service Manager to fulfill these responsibilities. Each Service Manager supervises a team of Territory Service Representatives by training, setting appropriate goals, and providing the coaching, counseling, and follow up necessary to provide superior customer service. The Service Manager is also responsible for tracking and reporting production data as needed. You will interact directly with customers on a daily basis to maintain a strong relationship and retain their business.
Qualifications:
• Minimum of High School Diploma or equivalent required. Bachelor's Degree preferred.
• Minimum of 2 + years providing customer service in a fast paced, production oriented environment. Route oriented experience is helpful (i.e. pest control, cable, package delivery, lawn service). Experience in the lawn care industry is a plus.
• Strong communication skills and employee relations experience is necessary.
• Ability and passion to provide service that exceeds the customer's expectations on a daily basis.
• Ability to meet goals and attain desired business results in a team-oriented environment is vital.
• Experience managing a team of service people and a fleet of service vehicles is desirable.
• Knowledge of landscaping, horticulture, lawn-care or other agricultural background is helpful, but not required.
• Pesticide License is a plus; ability to become certified is required.
• Must have a valid driver's license.
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