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Jobs of the Week in Louisville Kentucky

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Connextions-G&G Advertising

Computer Tech

 
Salary Expert
Job Title: Technical Support Representatives
Job Category: IT, Technicians, Telecommunications
Job ID: 206086
 Apply Now!
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 Job Requirements Job Description

Job Status:
Full Time

Work Experience Required:
Up to 2 Years

Hours/Shifts:
Day (First Shift), Afternoon (Second Shift), Rotating, Weekends, After School, Any Shifts

Education Required:
High School Equivalent

Certification Required:
Unspecified

Weekends:
Required

Authorized to work in US:
Yes

 Pay and Benefits
Salary Range:
$10.00 to $11.00 per hour

Benefits:
Life Insurance, Dental Insurance, Disability, 401K, Vision Insurance, Health Insurance


 


Technical Support Representatives
Connextions

Entry Level Technical Support Reps
Company: Connextions, Inc Jeffersonville 

Description

Connextions, Inc is a full service contact center offering telephone, email, and mail based support to Fortune 500 clients and their customers.  Due to explosive growth, Connextions has opened a brand new, state-of-the-art facility in Jeffersonville, Indiana

We are currently hiring over 150 full-time Tech Support Representatives.

The Technical Support Representative will be responsible for receiving inbound calls and troubleshooting installation issues for our large premier client.

We are not a temporary agency.

Paid training provided.

Base Pay $10 per hour.

Benefits package including health, dental, vision, supplemental insurance, 401K, paid personal time, and paid holidays offered after 90 days of employment.

 

Requirements

  • Minimum of one year customer service / call center experience
  • PC home networking technology (routers, switches, hubs, cable/dsl)
  • Strong Windows XP, W2K and Vista understanding
  • Ability to assist customers while sitting at a single workstation for an extended   period  of time
  • Ability to troubleshoot customer issues and resolve on single call, retain customer business
  •  Familiarity with AV equipment and DVRs a plus
  • High school graduate or equivalent

 

Desired Experience

 

  • Prior Technical Support Experience/Network knowledge and Windows Vista
  •  Familiarity and troubleshooting with wireless, cable, networking solutions

Please send resumes to kpalmieri@connextions.com